Lands’ End School Outerwear & Accessories
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Dear school administrators,
Like many other well-known retailers, Lands’ End is experiencing delays in product deliveries from key vendors due to challenges in the global supply chain. The continuing impacts of the pandemic have led to backups both internationally and domestically, the reasons for which include:
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• A continuing global shortage of vessels and air-freight capacity due to the initial reduction in orders.
• A global worker shortage impacting shipping and ports, caused in part by continuing Covid outbreaks.
• Rail congestion at major freight hubs within North America.
• Increasing demand for consumer goods as the economy recovers.
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We are working diligently with our suppliers to expedite late deliveries and will continue to replenish our inventory as quickly as we can. Our dedicated distribution center staff are working extra shifts to get clothing embroidered and shipped to families. We apologize for any inconvenience and we sincerely appreciate everyone's patience and understanding.
As always, our customer service team is available to your families Monday-Friday, 7am-11pm, and every associate is fully empowered to resolve customer issues on the first call. If you have any questions regarding your school’s uniform program, please feel free to contact your Lands’ End School account manager.
Again, we are grateful for your patience as we work to resolve these challenges and ensure every school uniform order is delivered as quickly as possible.
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Sincerely, |
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Claudia Mazo |
Sr. Vice President, Lands' End Outfitters |
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